WSDOT: Embracing technology

Remember a few months ago when we wrote about the Washington State Department of Transportation’s Twitter feed?

If you follow them on Twitter, they’ll follow you right back. But why? Do they really care that I’m about to down my 4th cup of coffee, or wonder what you’re making for dinner tonight? Well, probably not. However there is one key reason why they always follow back. Once they follow you, they can send you direct messages.

Now I hear the groans now. “I don’t need any more spam!” But these messages are absolutely not spam. In fact, they’re only sent when you request them and they are sent for great reasons. You can send the WSDOT a direct message via Twitter and they’ll send back pass information or border wait times.

How does it work?

Just send them a direct message via your favorite twitter client or SMS. Include the pass code, and they’ll send you a direct message right back with status information. The same format applies for border crossings. A direct message of border 5 will give you the wait time at the Canadian border at I-5.

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