An open letter to Nordstrom
Dear Nordstrom:
This morning I learned from The Oregonian [story] that you plan to kick off the new year in January by kicking out your store pianists.
You say that you’ve found that your customers prefer canned music to live.
I’d like to know just who these customers are. They’re not me, that’s for sure–I’ve always liked the pianists in your stores. Hearing live music as I shop makes me feel welcomed and valued and I don’t think I need to tell you that people who feel welcomed and valued are more likely to spend money in your store than people who do not. Indeed, when I mentioned this story to a couple of my co-workers (both of whom are regular and frequent Nordstrom shoppers), they, too, were dismayed to learn that live music is sent from the store without even a markdown and relocation to the Rack to make up for it.
Please reconsider this decision, Nordstrom. It’s a foolish one.
this makes me sad. it won’t be the same. shame on nordstrom. i really don’t think i can handle canned “smooth jazz” while dropping money at our hometown landmark.
Damn, they must be paying those piano players a ton if they even feel the need to cut them.
I’m classmates with a Nordstrom office drone. I’ll have to ask her how she feels about this ;P